Shipping policy

We offer the following FedEx services: FedEx Ground Home Delivery, Express Saver, 2-Day (+A.M.), Standard & Priority Overnight, and FedEx Freight (Economy & Priority).

FedEx Residential Surcharge

FedEx has implemented a Residential Surcharge on all Hundredweight shipments that do not ship to an active commercial place of business. PLEASE NOTE – FedEx defines residential delivery as “shipments to a home or private residence, including locations where a business is operated from a home, or to any shipment for which the shipper has designated the delivery address as a residence.” Orders that are placed with a commercial delivery declaration that fails to meet the FedEx definition will have the surcharge retroactively charged to the credit card of record.

LTL Shipping:

‘Less than Load’ freight shipping (LTL) is used for the transportation of small freight or when freight doesn’t require the use of an entire trailer. This shipping method can be used when freight weighs between 150 and 15,000 pounds. When shipping LTL, the shipping rate covers the portion of a standard truck trailer their freight occupies, while other shippers and their shipments fill the unoccupied space. There are a number of benefits to shipping via LTL.

Benefits:

Reduces costs: When booking an LTL shipment, you only pay for the portion of the trailer used. The rest of the cost is covered by the other occupants of the trailer’s space.

Increases security: Most LTL shipments are packaged onto pallets before being loaded onto a truck. One well-packaged pallet has a better chance of remaining secure than shipments with multiple smaller handling units.
Additional service options: When shipping via LTL, you gain access to special services like liftgates and inside pickup and delivery.

Tracking:

LTL carriers offer tracking capabilities through the bill of lading number, PRO number, PO number, shipment reference number and pick-up date range, to name a few.

LTL Shipping Rate Factors:

  • Location: Generally, the further the distance, the higher the price.
  • Dimensions: The dimensions and weight of the shipment help determine the freight class, which directly impacts rates.
  • Mode: LTL shipments can be expedited, typically for an additional fee.
  • Type: A shipment that requires special handling or equipment (perishables, fragile, hazardous items) will likely lead to higher costs.